Effective date: 1 January 2025
Stead Bridge Commons (“Nova”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have.
Controller: Stead Bridge Commons, 72 Rob Lane East Jack ST3 2HB, UK. Tel: +44 2425 531606. Email: [email protected]. Reg. No.: 57542388.
1. Data we collect
1.1 Information you provide to us
- Contact form details: name, email, phone (optional), message content.
- Business correspondence and project briefs exchanged via email or calls.
- Billing details for clients (company, address, VAT where applicable).
1.2 Information collected automatically
- Analytics data: device type, browser, approximate location, pages viewed, events (via Google Analytics).
- Marketing data: pixel events for ad attribution (Facebook Pixel).
- Cookie identifiers and consent preferences.
1.3 Information from third parties
- Public business directories, social media profiles you link to us, and payment providers (transaction confirmations).
2. Purposes and legal bases
- Provide and improve services (consulting, design, front‑end): contract performance.
- Respond to inquiries: legitimate interests or pre‑contractual steps.
- Analytics and UX improvements: consent where required (cookies/analytics).
- Marketing and retargeting (where applicable): consent (cookies/pixel) or legitimate interests with opt‑out.
- Legal compliance and security: legal obligation and legitimate interests (fraud prevention, logs).
3. Cookies and similar technologies
We use cookies for analytics, personalization and UX improvements. You can manage preferences using the cookie banner on our site at any time.
3.1 Types we use
- Strictly necessary: core site functionality and consent storage.
- Analytics: Google Analytics to understand site usage (e.g., pages, events).
- Marketing: Facebook Pixel for ad measurement and attribution.
3.2 Managing cookies
Use the banner buttons “Accept all”, “Customize” or “Decline”. You may also configure your browser to block or delete cookies. Blocking some cookies may impact site functionality.
4. Data sharing
- Vendors/Processors: hosting, analytics, email, project tools under contracts and appropriate safeguards.
- Legal/Compliance: to comply with law, enforce terms, or protect rights and safety.
- Business transfers: in a merger or acquisition, data may be transferred under applicable laws.
5. International transfers
Where data leaves the UK/EEA (e.g., analytics providers), we rely on adequacy decisions or Standard Contractual Clauses and implement additional safeguards where required.
6. Retention
- Contact inquiries: up to 24 months after last interaction.
- Client records and invoices: up to 7 years (legal/accounting).
- Analytics events: typically 14–26 months, per provider settings.
7. Your rights
Subject to applicable law (e.g., UK GDPR/EU GDPR), you have the right to:
- Access, correct, and delete your personal data.
- Object to or restrict processing; data portability.
- Withdraw consent at any time (e.g., analytics/marketing cookies).
- Lodge a complaint with your data protection authority.
To exercise your rights, contact: [email protected].
8. Security
We use technical and organizational measures appropriate to the risk (access controls, encryption in transit, least‑privilege practices). However, no method of transmission or storage is entirely secure.
9. Children’s privacy
Our site and services are not directed to children under 16. If you believe a child provided data to us, contact us to remove it.
10. Changes to this Policy
We may update this Policy from time to time. The “Effective date” above reflects the latest version. Material changes will be communicated on this page.
11. Contact
Stead Bridge Commons
72 Rob Lane East Jack ST3 2HB, UK
Tel: +44 2425 531606
Email: [email protected]